Ecobank | The Pan African BankChallenging Opportunity in Regional Leadership
Job Title: Cluster Head, Transaction Services (Cluster: EAC)
Report to (Direct): Group Head, Transaction Services Group (TSG)
Report to (In country): Cluster / Country Managing Director
Job Purpose:
To work with Corporate Banking (CB) and Domestic Banking (DB) Sales teams to identify and deliver Transaction Services Group (TSG) products, such as Cash Management, Trade Services and Electronic Banking to Corporate clients
Job Context:
The role involves joint calls with the CB sales team across the Region/Cluster and good knowledge of key players in CB sector; as well as frequent travelling and interaction with Senior and Executive staff of Global/Regional Companies.
Candidate should be customer Er results focused; highly self-motivated with a professional can do approach and being a bilingual speaker (English/ French) is preferred.
Key Responsibilities
Sales and Relationship ManagementIdentify customer needs based on customer interaction and interface with Account Managers.Lead gap analysis and ensure a high cross-sell of TSG products.Develop close and effective contacts with key clients.Cash ManagementDevelop a Cash Management Product Implementation Er Sales plan in line with TSG objectives.Identify and evaluate potential revenue opportunities in existing and new markets (Public corporate sector collections and payments, specialized corporate collections and payments, mass utility and insurance collections, oil industry collections et al).Develop and continually expand the target market of Cash Management products, working actively with Head Cash Management Er Sales, Account Managers, IT Er OPS, and Domestic Banking staff.Ensure efficient and accurate product management financials, volume, trend and variance analysis.Actively update and monitor the deal pipeline for growth.Work with Head, Cash Management & Sales to ensure adequate pricing of Cash Management products on a revenue/expense basis and work with OPS and IT to ensure full collection of fees and commissions.Trade Products ManagementActively support the Trade Product implementation and revenue maximization within the Cluster,especially significant growth across key categories of Import LC5, and collections.Develop a Trade Product and Sales plan in line with the TSG objectives, focusing on the Cluster’s large export and import trade flows.Develop and continually expand the target market of trade, working actively with Head, Trade Products, Account Managers, and Treasury on FX flows.Work with the Head, Trade Products to ensure adequate pricing of Trade products on a revenue/expense basis and work with OPS and IT to ensure full collection of fees and commissions.Electronic BankingEnsure Ecobank’s Electronic Banking channels meet customer needs within the clusterWork with the Electronic Banking Manager to ensure Ecobank’s EB channels are positioned as a leader in the market and grow acquisitions aggressively for all information and transaction initiation modules.Ensure speedy implementation and maintenance of systems.Drive migration of clients onto the electronic channelCandidate Profile
ExperienceAt least 10 years Sales & Products experience with good sales track record, atleast 5 of which must have been as Head of Transaction Banking, Head of Trade Services or Head of Cash ManagementKnowledge of banking products and operations, deposits and other liability instruments, trade finance products.Good organizational and time management skills are highly desirable;Result driven team player.Inclusive, flexible, internationally savvy and sensitive to client culture.Understanding of country fund flows and regulatory requirements.Education: Bachelor’s degree required at a minimum.Personal AttributesStrong analytical skills and ability on formulating unique solutions based on knowledge and customer challenges.Initiative and innovative thinker.Strong customer focus and continuous interface.Planning and problem solving in the short to medium term.Strong communication skills.Self-starter capable of working on your own initiative.The closing date for receiving applications is Friday 22nd May, 2015.
All applications should be lodged via email toekejobs@ecobank.com. Only shortlisted candidates will be contacted.
Ecobank Kenya is an equal opportunity employer and Does not Charge any Fees during Interviews or for employment consideration.
The following are our authorized recruitment partners who do not charge any fee at any stage of the recruitment process;
1. Gyst Solutions Limited
2. Adept Systems Limited
3. Hallmark Recruitment Services
Any queries may be forwarded to: kenya@ecobank.com
Ecobank Kenya Limited is licensed and regulated by the Central Bank of Kenya
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