INFORMATION TECHNOLOGY SECURITY SPECIALIST - UN VOLUNTEERS

UN VOLUNTEER DESCRIPTION OF ASSIGNMENT

Preamble: The United Nations Volunteers (UNV) programme is the UN organization that promotes volunteerism to support peace and development worldwide. Volunteerism can transform the pace and nature of development and it benefits both society at large and the individual volunteer. UNV contributes to peace and development by advocating for volunteerism globally, encouraging partners to integrate volunteerism into development programming, and mobilizing volunteers. In most cultures volunteerism is deeply embedded in long-established, ancient traditions of sharing and support within the communities. In this context, UN Volunteers take part in various forms of volunteerism and play a role in development and peace together with co-workers, host agencies and local communities. In all assignments, UN Volunteers promote volunteerism through their action and conduct. Engaging in volunteer activity can effectively and positively enrich their understanding of local and social realities, as well as create a bridge between themselves and the people in their host community. This will make the time they spend as UN Volunteers even more rewarding and productive. UNV Assignment Title: Information Technology Security Specialist
UNV Strategic Reference: UNV Strategic Framework 2014-2017; Outcome 1, Output 1.2: ‘Volunteerism is integrated within UN entities’ programming through the implementation of UNV-UN partner joint programmes/projects in four priority areas: (a) youth; (b) peace building; (c) basic social services; (d) community resilience for environment and disaster risk reduction’
Type of Assignment: International UN Volunteer
- Project Title: UNV Support to MONUSCO
- Duration: Until 30 June 2015 with possible extension of 12 months
- Location, Country: Goma, DR of Congo (exact duty station will be determined upon arrival and can change in course of assignment; volunteer may be required to work anywhere in area of operations, including in remote locations)
- Expected Starting Date: Immediate
- Brief Project Description: To perform IT Security and Operational Readiness functions for the mission.
- Host Agency/Host Institute: United Nations Organization Stabilization Mission in the DR Congo
(MONUSCO) –http://monusco.unmissions.org
- Organizational Context: MONUSCO/MONUC was established in 1999 under the auspices of the UN Department of Peacekeeping Operations (DPKO)
- Type of Assignment Place: Assignment without family

Description of tasks:

Within the terms of the organization’s delegated authority, and under the direct supervision of the Chief Communications and Information Technology and Officer (CCITS) and the immediate supervision of the Officer in Charge (OIC) of IT Security and OR unit, the UN Volunteer will undertake the following tasks:

 Draft mission policies on IT Security and Operational Readiness in accordance with the guidelines from Information and Technology Communication Division (ICTD);

 Design and assist with the implementation of mission IT Security and OR Infrastructure as per the projected requirements from field mission offices and ICTD security and OR directives;

 Conduct IT security audits to assess compliance levels with IT security and OR policies and prepare audit reports for submission to reporting officers;

 Assist external audit teams to conduct IT Security and OR assessment of the mission CITS IT infrastructure and OR readiness;

 Assist the various CITS units to close the audit findings by implementing IT security and OR risk mitigation measures and submit audit closure report to reporting officers;

 When working with (including supervising) national staff or (non-)governmental counterparts, including Implementing Partners (IPs), the incumbent is strongly encouraged to set aside dedicated time for capacity development through coaching, mentoring and formal and on-the-job training;

 Any other related duties as may be required.
Furthermore, UN Volunteers are encouraged to:

 Strengthen their knowledge and understanding of the concept of volunteerism by reading relevant UNV and external publications and take active part in UNV activities (for instance in events that mark International Volunteer Day);

 Be acquainted with and build on traditional and/or local forms of volunteerism in the host country; network and build relationships with local organizations, groups or individuals, and support and/or participate in local volunteering initiatives; reflect on the type and quality of voluntary action that they are undertaking, including participation in ongoing reflection activities;

 Contribute articles/write-ups on field experiences and submit them for UNV publications/websites, newsletters, press releases, etc.; initiate and/or participate in local volunteer groups, including assisting them in submitting stories and experiences to the World Volunteer Web site;

 Promote or advise local groups on the use of online volunteering, or encourage relevant local individuals and organizations to use the UNV Online Volunteering service whenever technically possible;

 Encourage, mobilize and support co-workers, fellow UN Volunteers and members of the local community to play an active part in peace and development activities on a voluntary basis;

 Discuss with supervisors how volunteerism for peace and development can be mainstreamed in the assignment and integrate activities promoting volunteerism for peace and development into work plans;

 Assist with the UNV “buddy programme” for newly arriving UN Volunteers.
Results/Expected Outputs:

 Drafts of mission IT Security and OR policies completed;

 Deployment of IT Security and OR infrastructure in production environment across field offices;

 The quarterly audits on randomly selected field offices are completed and audit reports to OIC of the unit are submitted in a timely manner;

 Risk mitigation measures are Implemented and closure reports are completed;

 The development of capacity through coaching, mentoring and formal on-the-job training, when working with (including supervising) national staff or (non-) governmental counterparts, including Implementing Partners (IPs);

 A final statement of achievements towards volunteerism for development during the assignment, such as reporting on the number of volunteers mobilized, activities participated in and capacities developed.

2 Profile Requirements:
a) Qualifications, skills, experience:

The incumbent must be a dynamic, multi-functional person, who supports MONUSCO with professionalism, dedication and client orientation. The following qualifications are required:
 University degree in an appropriate Information Technology field, or diploma / certificate from Information Technology trade school, polytechnic or college;  At least 5 years’ experience in IT infrastructure and security field;
 Experience in drafting IT Security policies in accordance with business requirements;
 Experience in designing and implementing perimeter Security infrastructure using Cisco/Checkpoint firewalls, Internet filtering solutions such as Websense, Intrusion Detection/Prevention Devices, etc.;
 Knowledge and experience in securing enterprise level network and server infrastructure spread across multiple locations;
 Experience in securing LAN/WAN/Wireless networks using Network Admission Control measures such as 802.1x;
 Experience in conducting IT Security audits on LAN/WAN/Wireless/Internet, Voice over IP (VOIP) server and UPS Infrastructure and producing audit reports;
 Experience in Mobile Device Management Solutions such as Airwatch is desirable;
 Experience in business continuity data replication solutions is desirable;  Certifications such as CISSP (Certified Information Systems Security Professional) or equivalent is desirable
 Cisco certifications are an added advantage;
 To possess good communications skills, including the ability to convey technical concepts to non-technical staff at all levels in a clear and concise style.
 English and French are the working languages of the United Nations/MONUSCO therefore fluency in oral and written French and English is mandatory (for candidate with no fluency in French, please refer to paragraph 15);
 A valid driving license is essential;
 Have affinity with or interest in humanitarian relief, post-conflict situations, volunteerism as a mechanism for durable development, and the UN System.

b) Competencies and values:
 Integrity and professionalism: demonstrated expertise in area of specialty and ability to apply good judgment; high degree of autonomy, personal initiative and ability to take ownership; willingness to accept wide responsibilities and ability to work independently under established procedures in a politically sensitive environment, while exercising discretion, impartiality and neutrality; ability to manage information objectively, accurately and confidentially; responsive and client-oriented;
 Accountability: mature and responsible; ability to operate in compliance with organizational rules and regulations;
 Commitment to continuous learning: initiative and willingness to learn new skills and stay abreast of new developments in area of expertise; ability to adapt to changes in work environment;
 Planning and organizing: effective organizational and problem-solving skills and ability to manage a large volume of work in an efficient and timely manner; ability to establish priorities and to plan, coordinate and monitor (own) work; ability to work under pressure, with conflicting deadlines, and to handle multiple concurrent projects/activities;
 Teamwork and respect for diversity: ability to operate effectively across organizational boundaries; ability to establish and maintain effective partnerships and harmonious working relations in a multi-cultural, multi-ethnic environment with sensitivity and respect for diversity and gender;
 Communication: proven interpersonal skills; good spoken and written communication skills, including ability to prepare clear and concise reports; ability to conduct presentations, articulate options and positions concisely; ability to make and defend recommendations; ability to communicate and empathize with staff (including national staff), military personnel, volunteers, counterparts and local interlocutors coming from very diverse backgrounds; ability to maintain composure and remain helpful towards the staff, but objective, without showing personal interest; capacity to transfer information and knowledge to a wide range of different target groups;
 Flexibility, adaptability, and ability and willingness to operate independently in austere, remote and potentially hazardous environments for protracted periods, involving physical hardship and little comfort, and including possible extensive travel within the area of operations; willingness to transfer to other duty stations within area of operations as may be necessary;
 Genuine commitment towards the principles of voluntary engagement, which includes solidarity, compassion, reciprocity and self-reliance; and commitment towards the UN core values.

Language Requirements
This position entails that the incumbent has good spoken and written communication skills in English and has basic French language skills. Further, s/he personally commits to take intensive French lessons from the beginning of his/her assignment. French classes are available at mission level through different means: at MONUSCO Training Centre (IMTC); online and through the UNV buddy scheme which is in place in DR Congo among UN Volunteers. A language test shall be conducted to assess progress and acquired competencies of French language during the course of the assignment (envisaged to take place 6 months into the assignment).

Living Conditions:
The Democratic Republic of Congo is the third largest country in Africa, and as a result is quite diverse.
Living conditions therefore vary between MONUSCO duty stations, with all usual amenities present in the capital Kinshasa, but only very basic conditions in remote duty stations in the provinces, where, for instance, there may be no guarantee of public power supply nor running water. The ability to live and work in difficult and harsh conditions of developing countries is essential.
Accommodation is very expensive in both Kinshasa and Lubumbashi. Supermarkets exist in the large towns (e.g. Bukavu, Kisangani), but consumer items are generally very expensive (as everything is imported). For food, local markets offer a much cheaper alternative.
All MONUSCO duty stations are considered non-family duty stations, except for Kinshasa and Lubumbashi which are now considered family duty stations, and most are currently under UN
Security Phase III (“relocation phase”: internationally-recruited staff are temporarily concentrated or relocated to specified sites/locations). In addition to insecurity related to the relatively volatile political situation as well as various conflict situations, certain places are subject to increasing street and residential crime, including in Kinshasa and Goma.
Some degree of medical service is provided in all MONUSCO duty stations. Certain vaccinations are mandatory for MONUSCO personnel to enter the DRC, while others are compulsory for all other incoming persons. It is possible for incoming MONUSCO personnel, including UNV volunteers, to be asked to provide proof of some or all vaccinations at N’Djili airport in Kinshasa, though this is unlikely (a MONUSCO protocol/travel officer is usually present and may be able to assist). All UNV volunteers must ensure that they are up-to-date with all appropriate vaccinations, which should be clearly and properly endorsed in the International Certificate of Vaccination (“carte jaune”). Malaria is present virtually throughout the DRC, and it is therefore recommended to take prophylaxis.
The unit of currency is the Congolese Franc. The US dollar is the other preferred currency. It may be impossible to exchange traveller’s checks away from the capital city. Credit cards are usually accepted in major hotels only in Kinshasa. In larger towns and cities (e.g. Kinshasa, Goma, Bukavu, Kisangani),UN Volunteers are recommended to open US Dollar bank accounts, while in other places, banks may be absent (including ATMs) and VLA payments will be processed in cash. UN Volunteers have the possibility to send part of their allowances to a bank account abroad.
In addition to French, there are four major spoken languages in DRC, namely Lingala, Kikongo, Tshiluba and Swahili.

Conditions of Service:
Initial contract is issued until 30 June 2015, with possible 12-month extensions depending on mandate, availability of funding, operational necessity and satisfactory performance. However, there is no expectancy of renewal of the assignment, in accordance with art. 5.4 UNV COS.
Settling-In-Grant is provided. Monthly Volunteer Living Allowance (VLA) – intended to cover housing, utilities, and normal cost-of-living expenses – is US$ 2,554. Life, health and permanent disability insurances are included, as well as periodic home leave, final repatriation, and resettlement allowance.

UNV will provide a copy of the UNV Conditions of Service to the successful candidate together with the offer of assignment.

United Nations Volunteers is an equal opportunity programme which welcomes and encourages people from minorities, disadvantaged groups and women to apply.

HOW TO APPLY:

If you are not yet registered in the UNV database, please apply by completing the UNV web application at the following link: https://ereta.unv.org/html/index.php?module=myprofile. Important: Please select the following code from the drop down menu on the first page of the application: "15ZAIR_SECURIT".

If you are registered in the UNV database, please update your profile at: http://MyProfile.unv.org, click on the "Special Recruitment" option on the left menu, then click on the "Edit" button and select the advertisement code "*15ZAIR_SECURIT".

Application deadline is 13 March 2015. Only short-listed candidates will be contacted.

United Nations Volunteers is an equal opportunity programme which welcomes applications from qualified professionals. We are committed to achieving diversity in terms of gender, nationality and culture.