Under Secretary General, Partnerships

 

Background

The International Federation of Red Cross and Red Crescent Societies (IFRC) is the world's largest humanitarian organization, with 189 member National Societies. As part of the International Red Cross and Red Crescent Movement, our work is guided by seven fundamental principles; humanity, impartiality, neutrality, independence, voluntary service, unity and universality.

Organizational Context

The International Federation of Red Cross and Red Crescent Societies (IFRC or “the Federation”) is the world’s largest volunteer-based humanitarian network. The Federation is a membership organisation established by and comprised of its member National Red Cross and Red Crescent Societies. Along with National Societies and the International Committee of the Red Cross (ICRC), the Federation is part of the International Red Cross and Red Crescent Movement. The overall aim of the IFRC is “to inspire, encourage, facilitate, and promote at all times all forms of humanitarian activities by National Societies with a view to preventing and alleviating human suffering and thereby contributing to the maintenance and promotion of human dignity and peace in the world.” It works to meet the needs and improve the lives of vulnerable people before, during and after disasters, health emergencies and other crises. The Federation is served by a Secretariat based in Geneva, with regional and country offices throughout the world. The Secretariat is led by the IFRC Secretary General and provides the central capacity of the International Federation to serve, connect, and represent National Societies. The Secretariat’s focus includes providing support to the IFRC governance mechanisms; setting norms and standards; providing guidance; ensuring consistency, coordination, and accountability for performance; knowledge sharing; promoting collaboration within and respect for the RCRC Movement; and expanding engagement with partners. The Secretariat’s headquarters is organized in three main business groups: (i) Partnerships, including Movement and Membership; (ii) Programmes and Operations; and (iii) Management Services. The Under Secretary General, Partnerships reports directly to the Secretary General, and leads the Partnerships business group including Movement and Membership coordination and services. The position is located in the IFRC Secretariat headquarters in Geneva.

Job Purpose

Under the overall guidance of the Secretary General, the Under Secretary General (USG) provides vision, leadership, and effective management for the Secretariat’s work and resources in the areas of expanding, strengthening and maintaining partnerships, Red Cross Red Crescent Movement Coordination, and IFRC Membership Services for its National Societies. The USG supports the Secretary General in the overall management of the Secretariat, including through membership in the Global Senior Management Team (GSMT) and Senior Management Team (SMT), to ensure organizational excellence in support of vulnerable people and communities.

Job Duties and Responsibilities

Within the framework of the IFRC Strategy 2020, and under the guidance of the Secretary General, the Under Secretary General, Partnerships:

• Provides vision, leadership, and strategic direction for the work of the Secretariat to expand, strengthen and maintain strategic partnerships; build stronger National Societies, to bring the Secretariat closer to National Societies, to maximize Movement Coordination, and to engage in humanitarian diplomacy and resource mobilization, consistent with the priorities established by Governance and the Secretary General.
• Provides leadership and inspiration in identifying, fostering, expanding and maintaining partnerships both within the RCRC Movement and the Federation, and with external stakeholders and constituencies.
• Provides vision, leadership, strategic advice and coordination for the Secretariat’s work and organizational processes in the areas of Policy, Strategy and Knowledge, including the development, coordination and dissemination of policies, strategies and advocacy positions.
• Oversees efforts to ensure that up-to-date evidence, research and learning, and knowledge are available and accessible to National Societies and within the Secretariat, including to enhance the professional qualifications, competencies and impact of RCRC volunteers and staff at all levels.
• Provides strategic guidance and oversees the management and continuous strengthening of the Secretariat’s planning and budgeting processes across all organizational units, and plays a lead role to ensure harmonization and alignment of all plans and budgets across the Secretariat.
• Provides vision and coordination of the Secretariat’s efforts to promote wider understanding and support for the RCRC Fundamental Principles and humanitarian values.
• Oversees the promotion of greater understanding and awareness of the RCRC Movement and the IFRC, including through coherent and consistent positioning and messaging throughout the Movement and the Federation, common or joint messaging within the Movement when appropriate, and ensuring standards of excellence in both external and internal communications.
• Provides leadership and strategic oversight for continually updating and implementing a Federation-wide communications strategy, including for engagement with global, regional and national media networks, websites, social media, and creating opportunities to maximize engagement of young people in the RCRC Movement.
• Provides leadership, strategic guidance and advice, and management for the mobilization of resources for the Federation and its membership, including identifying and pursuing new opportunities to expand resources at global, regional and national levels, ensuring the provision of critical information and analyses for resource development and donor reporting, as well as to inform planning and budgeting processes.
• Establishes an innovative, state-of-the-art, Federation-wide accountability framework – including planning, monitoring, oversight and reporting systems -- that ensures standards of excellence and provides evidence to partners, donors, other stakeholders and the general public that the Federation is an effective, accountable and trustworthy partner of choice.
• Ensures the establishment and implementation of a model for an independently-validated Federation-wide peer review mechanism to accredit and rate National Societies following the development of agreed criteria for excellence by which the results and functioning of National Societies can be benchmarked.
• Ensures the preparation and implementation of strategies, guidance, and standards for sustainable National Society development including, in particular, leadership strengthening, volunteering development, and youth engagement in the context of the constantly changing environment.

Key tasks:

• Provide line management of the teams in this organizational unit, which focus on:
  a)strengthening National Societies, furthering close Red Cross and Red Crescent Movement collaboration, and promoting the Movement’s principles and values in support of vulnerable people and communities;
  b) ensuring the development, coordination and internal and external dissemination of policies, strategies, plans and advocacy positions based on evidence, research and learning, and knowledge;
  c) designing and implementing state-of-the art processes and tools for planning and budgeting and for monitoring and evaluation;
  d) expanding, building and maintaining strategic partnerships and relationships within and outside the Federation and Movement to promote awareness, action and the mobilization of resources to address the needs of vulnerable people and communities;
  e) positioning the organization through proactive and strategic communications and media engagement, as a global leader and advocate on behalf of vulnerable people and communities.
• Related to the responsibilities of this business group, nurture and continuously create cohesion in global teams made up of Geneva and field staff, as well as interested National Societies.
• Effectively manage the organizational unit and ensure staff growth, motivation and satisfaction.
• Perform any other work related duties and responsibilities that may be assigned by the Secretary General, including representing or deputising for him upon request.

Education

Post-graduate degree in the area of management, humanitarian or development issues, or other relevant area required.

Experience

Required:

• At least 15 years of management experience at senior level including competence in membership services, policy analysis, planning and budgeting, performance accountability, partnership development, communications, and/or resource mobilization
• Proven experience in the international humanitarian and development system, including working with external partners
• Proven experience in general management with understanding of policy, strategy, knowledge, partnerships, resource development and communication

Knowledge, skills and languages

Required:

• Sound knowledge and practical understanding of the Federation
• Capacity to work with sensitivity in a multi-cultural environment
• Outstanding written and oral communication skills, including in public speaking
• Able to conceptualize strategic approaches and translate them into practice and results
• Able to network effectively and influence and inspire others including the membership, governments, other agencies, and own peers, staff, volunteers and partners
• Focus on quality and standards, results, and accountability
• Capacity to multi-task, set priorities, and meet deadlines
• Teamwork and trust-building, including in National Society relations
• Management style that inspires, builds confidence, and finds creative and constructive solutions to complex or difficult issues

Languages

• Fluently spoken and written English required
• Good command of another IFRC official language (French, Spanish or Arabic) required

Competencies and values

Values :

• Respect for Diversity
• Integrity
• Professionalism
• Accountability

Competencies :

• Communication
• Collaboration & Teamwork
• Judgement & Decision Making
• National Society & Customer Relations
• Creativity & Innovation
• Building Trust
• Managing Staff Performance
• Managing Staff Development
• Strategic Orientation
• Building Alliances
• Leadership
• Empowering Others

Comments

Female candidates are strongly encouraged to apply. The Federation is an equal opportunity employer.

HOW TO APPLY:

Interested candidates are invited to submit their application via the following link:

http://www.ifrc.org/en/who-we-are/working-with-us/current-vacancies/job-...

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Under Secretary General, Programmes & Operations

   

Background

The International Federation of Red Cross and Red Crescent Societies (IFRC) is the world's largest humanitarian organization, with 189 member National Societies. As part of the International Red Cross and Red Crescent Movement, our work is guided by seven fundamental principles; humanity, impartiality, neutrality, independence, voluntary service, unity and universality.

Organizational Context

The International Federation of Red Cross and Red Crescent Societies (IFRC or “the Federation”) is the world’s largest volunteer-based humanitarian network. The Federation is a membership organisation established by and comprised of its member National Red Cross and Red Crescent Societies. Along with National Societies and the International Committee of the Red Cross (ICRC), the Federation is part of the International Red Cross and Red Crescent Movement (the Movement). The overall aim of the IFRC is “to inspire, encourage, facilitate, and promote at all times all forms of humanitarian activities by National Societies with a view to preventing and alleviating human suffering and thereby contributing to the maintenance and promotion of human dignity and peace in the world.” It works to meet the needs and improve the lives of vulnerable people before, during and after disasters, health emergencies and other crises. The Federation is served by a Secretariat based in Geneva, with regional and country offices throughout the world. The Secretariat is led by the IFRC Secretary General and provides the central capacity of the International Federation to serve, connect, and represent National Societies. The Secretariat’s focus includes providing support to the IFRC governance mechanisms; setting norms and standards; directing and coordinating international relief operations, resource mobilization, technical support including providing guidance; ensuring consistency, coordination, and accountability for performance; knowledge sharing; promoting collaboration within and respect for the RCRC Movement; and expanding engagement with partners. The Secretariat’s headquarters is organized in three main business groups: (i) Partnerships, including Movement and Membership; (ii) Programmes and Operations; and (iii) Management Services. The Under Secretary General, Programmes and Operations reports directly to the Secretary General, and leads the Programmes and Operations business group including: Disaster and Crisis Prevention, Response and Recovery; Health; and Logistics. The position is located in the IFRC Secretariat headquarters in Geneva.

Job Purpose

Under the overall guidance of the Secretary General and in support to National Societies, the Under Secretary General, Programmes and Operations (USG) provides vision, leadership, and effective management for the Secretariat’s work and resources along the continuum from disaster risk reduction and crisis prevention, to building safe, healthy and resilient communities, to disaster and crisis response and recovery. The USG supports the Secretary General in the overall management of the Secretariat, including through membership in the Global Senior Management Team (GSMT) and Senior Management Team (SMT), to ensure organizational excellence in support of vulnerable people and communities.

Job Duties and Responsibilities

Within the framework of the IFRC Strategy 2020, and under the guidance of the Secretary General, the Under Secretary General, Programmes and Operations:

• Provides vision, leadership, strategic direction, effective management and operational coordination for the work of the Secretariat in the areas of disaster risk reduction and crisis prevention, preparedness, response and recovery. In full support of the National Society in country and in close collaboration with regional directors, the USG works to ensure that resources of the Movement are mobilized to meet needs at scale, while helping to build stronger National Society capacities in these areas, and maximizing operational coordination and coherence within the Movement.
• Provides vision, leadership strategic direction, and effective management for the work of the Secretariat in strengthening the resilience of communities and addressing the needs of vulnerable people, including in such programme areas as health, water and sanitation, shelter, food security and nutrition, climate change, livelihoods and poverty reduction, migration, prevention of violence including gender-based violence, and social services, consistent with the priorities established by Governance and the Secretary General.
• Provides vision, leadership, strategic direction, and effective management to ensure global state-of-the-art logistics services, tools, commodities, resources and overall organizational preparedness for all programatic and operational activities of the IFRC, including disaster and crisis response, as well as effective management of the IFRC Fleet base.
• Oversees efforts to ensure that the organization fulfills its coordination and operational responsibilities within the Movement and broader humanitarian community (e.g., shelter cluster) and is positioned as a partner of choice in the areas of disaster and crisis prevention, emergency response and recovery, building and maintaining resilient communities including risk reduction and safe and healthy living, and for all programme areas consistent with the priorities of Governance and the Secretary General.
• Provides vision and leadership for the elaboration of innovative and effective programmes for safe and healthy living and strengthened community health systems; maximizing the RCRC contribution to promoting healthy behaviours, reducing health risks, addressing social and environmental factors that affect health status, and expanding health and social services for under-served communities and vulnerable people.
• Oversees staff safety and security, ensures that effective systems, mechanisms, programmes and tools are in place to protect the safety and security of staff and volunteers in operational settings, and strengthens National Society capacities to ensure the safety and security of their staff and volunteers.
• Provides leadership and effective content-based technical expertise and support for the Secretariat's efforts to promote and advance the achievement of the post-2015 Sustainable Development Goals, consistent with the priorities of Governance and the Secretary General, and in partnership with the USG, Partnerships.
• Provides content-based professional and technical direction and representation, and is accountable for ensuring content-based and technical support and collaboration by the business group to colleagues in other business groups responsible for the development and updating of policies and strategies, overall institutional planning, monitoring and evaluation, advocacy positioning, knowledge dissemination and learning and communications.

Key tasks:

• Provide line management of the teams in this business group, which focus on :

a) disaster and crisis prevention, preparedness, risk reduction, response and recovery;

b) health and social services;

c) thematic programme areas such as water and sanitation, shelter, food security and nutrition,

climate change, livelihoods and poverty reduction, migration, prevention of violence including

gender-based violence;

d) logistics services.

• Work to ensure overall institutional coherence and coordination and contributes to and supports the organization’s results based management systems.
• Foster and contribute to an overall organizational ethos of learning, accountability and transparency.
• Related to the responsibilities of this business group, nurture and ensure effective matrix management and cohesion in global teams, including effectively putting in place systems of shared accountabilities with regional leadership structures.
• Effectively manage the business group and ensure staff growth, motivation and satisfaction, contributing to effective organizational talent management and overall institutional discipline.
• Work continuously to bring the Secretariat closer to National Societies and to foster Movement coordination and collaboration in related areas of work.
• Perform as an effective member of the organization’s senior management teams.
• Perform any other work related duties and responsibilities that may be assigned by the Secretary General, including representing or deputising for him upon request.

Education

Post-graduate degree in the area of management, humanitarian or development issues, or other relevant area

Experience

• At least 15 years of management experience at senior level including competence in disaster and crisis prevention, response and recovery, humanitarian emergency operations, economic and social development including health and social services, or other relevant field.
• Proven experience in the international humanitarian and/or development sector at global, as well as, at field level.
• Proven experience in the management of operations and programmes the areas of disaster and crisis management or humanitarian protection and assistance operations, and the achievement of health and other economic and social development goals and targets.

Knowledge, Skills and Languages

Knowledge and Skills :

• Capacity to work with sensitivity in a multi-cultural environment
• Outstanding written and oral communication skills, including in public speaking
• Able to conceptualize strategic approaches and translate them into practice and results
• Able to network effectively and influence and inspire others including the membership, governments, other agencies, and own peers, staff, volunteers and partners
• Focus on quality and standards, results, and accountability
• Teamwork and trust-building, including in National Society relations
• Management style that empowers, guides, inspires, builds confidence, and finds creative and constructive solutions to complex or difficult issues

Languages :

• Fluently spoken and written English
• Good command of another IFRC official language (French, Spanish or Arabic)

Competencies and values

Values :

• Respect for Diversity
• Integrity
• Professionalism
• Accountability

Core Competencies :

• Communication,
• Collaboration & Teamwork
• Judgement & Decision Making
• National Society & Customer Relations
• Creativity & Innovation
• Building Trust

Manegerial Competencies :

• Managing Staff Performance
• Managing Staff Development

Functional Competencies :

• Strategic Orientation
• Building Alliances
• Leadership
• Empowering Others

Comments

• Female candidates are strongly encouraged to apply
• The Federation is an equal opportunity employer

HOW TO APPLY:

Interested candidates are invited to submit their application via the following link:

http://www.ifrc.org/en/who-we-are/working-with-us/current-vacancies/job-...

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Nutrition Advocacy Consultant

  

Position:Nutrition Advocacy Consultant

Organization: World Food Programme (WFP)

Duty Station: Sunninghill, Johannesburg, frequent travel to WFP’s operations in Southern Africa

BACKGROUND:

As the largest humanitarian agency fighting hunger worldwide, the United Nations World Food Programme’s (WFP) core mandate and strengths centre around three priorities: saving lives in emergency situations; improving the nutrition and quality of life of the most vulnerable people; and helping to build assets and promote the self-reliance of poor people and communities.

WFP has a critical role to play as a development partner and nutrition agency, particularly in the southern Africa region, where economic growth is combined with deep inequalities and persistently high rates of HIV and chronic malnutrition. Within this context, WFP’s capacity to advocate for the integration of nutrition and HIV within larger national agendas and priorities, garner partnerships and joint efforts around it, and contribute to long-term investments in nutrition and HIV sensitive programming, must be a central focus. WFP’s efforts in this realm serve to support government priorities, in alignment with the post-2015 Sustainable Development Goals and the Scaling Up Nutrition (SUN) Movement.

OBJECTIVE:

The consultant will lead in the development of a nutrition advocacy strategy in one or two selected WFP country offices (COs), with the overall objective to 1) raise the profile of nutrition among government, donors, and partners in view of strengthening commitments and investments in nutrition-specific and -sensitive actions, and 2) enhance WFP’s positioning in nutrition to facilitate opportunities for fostering partnerships, mobilizing resources, and ultimately supporting the government in achieving nutrition objectives outlined in national frameworks or movements.

SPECIFIC TASKS:

• Identify commitment gaps and key nutrition issues that WFP can help address through an advocacy strategy and action plan, as based on information from a nutrition situation analysis; and
• Conduct a mapping of all stakeholders, partners or potential allies, target audiences, and key influencers (including those who might argue opposing views) to inform joint advocacy and relationship-building strategies.
• Assess capacity within the WFP CO to implement potential advocacy actions - including a stock-taking of available financial resources and staffing/time capacity.
• Based on these assessments, help the CO determine whether a WFP-specific or joint UN advocacy strategy is most appropriate and feasible for the context; and generate advocacy objectives with specific and measurable plans for their achievement for the CO and/or joint strategy. Plans to follow up and monitor actions should be built into the plan.
• Help initiate the process of advocacy roll-out, including planning for or convening meetings with allies, stakeholders, and key influencers with the potential to support or undermine the advocacy objectives.
• While working closely with a junior staff, the consultant will act as lead in the advocacy strategy support mission(s), He/she will also provide guidance to the junior colleague throughout the process, helping to build the junior staff‘s capacity to independently carry out similar processes in the future.

DELIVERABLES:

• A gap analysis looking at nutrition response capacity at both WFP and national level, as well as commitment gaps among government/donors/partners with potential to be addressed through advocacy
• A comprehensive stakeholder mapping to give a picture of potential allies, key influencers, and target audiences for nutrition messaging
• A nutrition advocacy strategy developed with the CO as based on these assessments
• An advocacy action plan to implement the strategy, containing objectives that are specific, measurable, achievable, relevant, and time-bound
• A budget plan indicating the resources necessary for the achievement of the actions outlined in the advocacy plan

TIMELINE

Between June and December 2015 for a maximum of 60 working days, with possible extension to 90.

LOCATION

The consultant shall be based in the Regional Bureau in Johannesburg. For the in-country advocacy strategy support work with country office(s), the consultant will have to travel to the selected target countries.

SUPERVISION

The consultant will work under the overall supervision of the Nutrition/HIV Senior Regional Programme Advisor, in consultation with other regional bureau nutrition/HIV unit members.

MINIMUM QUALIFICATIONS

Education:

University degree, preferably advanced, in social science, especially Communications, International Development, Public Health, or other related fields; Degree in Nutrition or related technical areas also valuable in conjunction with experience in areas mentioned below

Experience:

10 years of experience in international development, preferably geared towards nutrition/HIV, advocacy, communications, donor relations, fundraising, or partnership development;

Extensive experience cultivating partnerships with high-level government counterparts, media, multi-lateral agencies, and NGOs;

Previous work in an advisory role for strategic planning linked to nutrition advocacy is highly desirable

Knowledge and Skills:

Knowledge of nutrition and HIV development landscape in southern Africa and global nutrition priorities and frameworks (including the SUN Movement);

Strong analytical as well as verbal and written communications skills

Language:

Excellent written and verbal communication in English is requisite and proficiency in French is desirable

Desirable:

Previous work with WFP or other UN agencies in Africa is an asset; Experience developing budget plans for advocacy-related activities

HOW TO APPLY:

Interested individuals meeting the above qualifications are requested to submit a cover letter together with a detailed curriculum vitae and a United Nations Personal History Form (P.11), via email to:HR.Johannesburg@wfp.orgquoting Announcement No: 002/2015.

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Emergency Food Security & Vulnerable Livelihoods (EFSVL) - Response & Resilience Team (RRT

 

Salary: Circa 30,000 GBP per annum net (net salary means that Oxfam GB will meet the tax and social security liabilities of post-holder in addition to net salary)

Contract Type: Open Ended / Permanent

Hours: Full Time

Location: Home based with deployments worldwide

Are you a food security and livelihoods expert looking to join Oxfam's cadre of world class humanitarian professionals that support our country teams on their responses?

We are looking for a new member to join our roving pool of humanitarian experts in as part of our Emergency Food Security & Vulnerable Livelihoods Response & Resilience Team.

You are fundamental to the work of Oxfam, being a key resource for country teams requesting temporary support to their food security and livelihoods team. This could be in a variety of responses including first phase emergency response to support the scale up of country programmes to meet the needs of evolving slow onset crises. You might be acting in a variety of roles from team leader to food security programme coordinator, providing on the spot technical expertise to start up programmes with emergency cash distributions to support the design of longer term programmes to build the resilience of the chronically vulnerable with social protection and livelihoods programming. Roles can comprise capacity building of national teams, representing Oxfam in external food security for and conducting rapid assessments, supporting proposal development and programme evaluation. Deployments can last from a few weeks to up to 6 months. The most recent deployments have been to Nepal, South Sudan, Tanzania (to support the Burundi crisis), Sierra Leone and Liberia.

You will be both a 'doer' and a strategic thinker, happy to work on all aspects of the project cycle and programming from design to programme strategy. You will be able to deploy at a few hours notice and hit the ground running in any situation in which you are placed. You will be flexible and adaptable to different contexts and teams and be able to lead as well as provide implementation support… You will have considerable multi-country experience in a variety of contexts across the broad range of food and nutrition security and livelihoods programming. This will include familiarity with cash programming, market assessments, livelihoods interventions and social protection. You may have a particular expertise in related areas, including nutrition, urban programming, area of emergency food and nutrition security, slow and rapid onset contexts, preparedness and resilience.

Your position will be home-based but you will be deployed for the majority of your working year. Note that in addition to the salary, the package provides accommodation and expenses paid/per diem for all time spent away from your home base and considerable time off in lieu.

Please, apply if you are an experienced candidate and this sounds attractive to you.

We might interview candidates on ongoing basis but an appointment will be made after the closing date.

Previous applicants for INT1387 (April 2015) do not need to re-apply.

HOW TO APPLY:

Applications must be submitted through our online system. For further information about the role and to apply please go to: https://jobs.oxfam.org.uk/vacancy/2642/description

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Monitoring and Evaluation Qualitative or Quantitative Research Specialist

 

Overseas Strategic Consulting, Ltd. (OSC) seeks Monitoring and Evaluation Qualitative or Quantitative Research Specialists for short-term assignments worldwide. The Research Specialists will:

· Review project performance monitoring plan (PMP) and work plan

· Lead team in collecting data, with a continued focus on data quality, including qualitative and/or quantitative methods, including key informant interviews, observations, focus group discussions, and secondary data

· Work with local and expat staff to clarify roles, responsibilities, and create day-to-day work timelines

· Draft preliminary findings, conclusions, recommendations, and develop a presentation summarizing results

Requirements:

· A Master’s degree in mathematics, sociology, or in a related field

· A minimum of 6 years’ experience of monitoring and evaluation, conducting or reviewing focus group data, and performing qualitative or quantitative analysis

· Experience working alongside a multicultural team of local and expatriate staff

· Exceptional problem solving, writing, and communication skills

· 15 years’ experience with international development projects, including remote and difficult environments

HOW TO APPLY:

To learn more about OSC, please visit www.oscltd.com. For consideration, please email your resume/CV and cover letter to osc@oscltd.com using the subject line: “Monitoring and Evaluation Research Specialist”. OSC is committed to recruit, employ, promote, and retain the best-qualified individuals without regard to age, race, color, religion, gender, national origin, genetic information, sexual orientation, disability, or veteran status

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Sales Officer Jobs at Twiga Bancorp Limited - May 2015

 

Twiga Bancorp Limited (TBCL) is a fast growing Non-Bank Financial Institution established under the Banking and Financial Institution Act (1991). The Institution has five Branches, two in Dar es Salaam and one each in Arusha, Dodoma and Mwanza. The Institution also operates Sub-Branch activities at the Julius Nyerere International Airport, Kilimanjaro International Airport, Mwalimu Nyerere Memorial Academy in Kigamboni - Dar es Salaam as well as a service outlet in Bunda - Mara Region.
The institution is in the process of managing change by reengineering its organizational structure, introducing new products and services and reinforcing efficiency and professionalism in its operations. The bank has recently migrated to a state-of-the art banking software with the aim of improving its services and product offering.
In order to effect the envisaged changes, the Institution invites suitable applicants to fill the following post:

JOB TITLE: Sales Officer (2 Posts)
NATURE OF EMPLOYMENT: Permanent and Pensionable
(a) APPOINTING AUTHORITY: Chief Executive Officer
(b) RESPONSIBLE TO: Sales Supervisor

JOB SUMMARY
Sales Officer will focus on planning and executing sales activities targeting to grow both deposit and loan book while focusing on recruiting clients and raising portfolio/deposit volume. In addition to focusing on deposit. and loan book, the Sales Officer will also promote and conducts sales on all other products and services offered by Twiga Bancorp Limited (TBCL) as well as delivery channels (e.g. ATM's and mobile banking)
The Sales Officer will promote and conduct sales activities, that reaches out to potential clients, and mobilize deposit and loan book in terms of numbers and volume from the field and recruit qualified loans clients. .
Sales Officer is responsible for branch sales activities and recruitment of deposit and credit clients as well as managing money transfer services and all delivery channels on a daily basis.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following:
Clients Recruitment: Plan and execute sales activities that will result in deposit and credit/loan book clients recruitment, and ensure clients are well informed with all TBCL offering including money transfer and delivery channels (ATM, mobile banking, branches and agency)
Strategic Plan: Partner with Sales Supervisor/Branch Manager and branch team to develop weekly and monthly action plans with regard to sales events and recruitment of clients and mobilizing deposit as well as raising loan book
Market studies: Maintain a good knowledge of his/her assigned market area and understanding of clients' needs and competing products. Research and develop new business opportunities within assigned geographical zone and remain informed about the competition and its offering
Products/Services: Market all TBCL products and services to potential clients by using promotional tools and mechanisms approved by TBCL management
Deposit:' Responsible to sale and achieve the personal deposit daily, weekly, monthly and yearly targets both, in numbers and volumes. Follow up and make sure that the accounts activated under own portfolio is actively used by the customers and also, responsible for acquiring deposit potential customers and ensure that they open account with TBCK.
Loans Book: Responsible for promoting and recruiting clients and ensure that clients are well informed and feel the necessary forms to apply for loans offered by TBCL
Reporting: Prepare and present sales reports to Sales Supervisor
Branch manager on activities executed, their outcome, and areas covered.

COMPETENCIES
Problem Solving - Identifies and resolves problems in a timely manner, Gathers and analyzes information skillfully, Develop alternative solutions, Works well in group problem solving situations..
Uses reason even when dealing with emotional topics

Teamwork - Balances team and individual responsibilities,
Contributes to building a positive team spirit, Puts success of team above own interests, Able to build morale and group commitments to goals and objectives, Supports everyone's efforts to succeed

Motivation - Sets and achieves Challenging goals, Demonstrates persistence and overcome obstacles, Measures self against standard of excellence, Takes calculated risks to accomplish goals
Planning/Organizing - Prioritizes and plans work activities, Uses time efficiently; Plans for additional resources, Sets goals and objectives, Organizes or schedules other people and their tasks, Develops realistic action plans.

EDUCATION AND EXPERIENCE
University degree in Sales & Marketing, Community Development, Finance, Economics or any other related field
Working in a client-facing sales role, in educational profession, banking, microfinance or telecommunication industry is highly desired
Strong Sales and Negotiation skills, strong writing, reading and comprehension skills and attention to details
Must have at least five (5) years working experience
Strong customer orientation.

KEY PERFORMANCE INDICATORS
Sales activities planned and executed
Number of depositors and loan book clients recruited
Deposit volume and loan book portfolio raised
Execution of Personal Sales Plan and deposit and loan book targets realized
Clients retention increased and number of dormant account activated

APPLICATION INSTRUCTIONS:

Applications should include the following:
Typed letter of application hand-signed by the applicant.
Detailed cv.
Photocopies of relevant Certificates.
Two recent passport size photographs of the applicant.
Name of at least two referees with complete contact details, including office and residential address, postal address, fax number, telephone/ mobile telephone numbers and e-mail address and nature of relationship.

REMUNERATION
Attractive remuneration package will be offered to the successful candidate.

Applications should be addressed to:
The Chief Executive Officer,
Twiga Bancorp Limited,
P.O. Box 10119,Dar es Salaam.
Physical Address:
Twiga House, Samora Avenue, Dar es Salaam
2nd Floor, CEO's Office.

Application should reach the Chief Executive Officer on or before 4.00pm

Only short-listed applicants will be contacted.

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